BT customers with free evening calls are unlikely to be pleased by the changes. Photograph: Marttila/Rex Features
BT is pushing back the time from which customers can make free evening calls, from 6pm to 7pm, in a move that could infuriate millions of customers.
News of the change is buried in letters and emails sent out to customers this week, entitled "Important information about your BT service". The letters say that the end point for the free evening call period will also move back, from 6am to 7am.
Although the change, to be implemented on 1 April, only involves a move of one hour, it is unlikely to go down well with the 10 million BT customers who have signed up for packages that include free evening calls. Only those on the Anytime package will be unaffected.
Not only are BT cheating on their contracts with customers they are now starting to pump out nuisance calls.
I assumed the recorded message that disturbed our evening was from some gut-bucket company but no it was BT themselves advertising some wretched self-congratulatory event.
Click on link to read Guardian story.
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